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Director Patient Access (Relocation Assistance Available) - Sacr
SACRAMENTO CA 95816
Category: Health Care Industry , Insurance
  • Your pay will be discussed at your interview

Job code: lhw-e0-88387548

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UnitedHealth Group

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  Job posted:   Mon Apr 16, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Director Patient Access (Relocation Assistance Available) - Sacr
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care.
Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Under the direction of the Regional Director of Patient Access for Sacramento, the Methodist of Sacramento Patient Access Director has ultimate accountability to lead Patient Access staff to optimize resource utilization and performance, drive accountability and metrics, inspire team engagement, partner with client leadership to improve operations, and foster important client relationships to maximize client satisfaction.
Primary Responsibilities: Accountable for leading all Patient Access functions for Methodist of Sacramento Organizes and directs workflow with Supervisors to ensure accurate and timely team performance.
Works with Supervisor and Lead to manage work schedules, ensuring adequate and appropriate coverage of all positions at all times and is accountable for maintaining monthly budget Inspires team engagement and fosters a growth environment where staff feels supported to do their best work.
Promote regular team engagement huddles, identify new ways to improve team engagement, and act on engagement requests to optimize an engaged culture Adopt and support Optum360's C-I-CARE culture through ensuring active daily management, problem resolution through A3 thinking, conducting daily huddles, and maintaining department success boards Actively identify, lead, and conduct Patient Access Department performance improvement initiatives involving, revenue cycle metrics, workflow improvements, and clinical and executive initiatives involving Patient Access. Develop and maintain Visio workflows, standard operating procedures (SOPs), and policies as needed Lead facility Point-of-Service (POS) collections initiative to consistently achieve monthly collections goals Schedule and conduct team meetings to communicate departmental performance vs.
goals, standards, policies and procedures, and trainings. Train and educate staff on relevant policies and procedures and track attendance on training for required policies, procedures, and regulations.
Develops material and leads department meetings and contributes with suggestions, ideas and methods to improve quality of department/hospital operations Promote a supportive accountability culture that sets clear accountability standards, communicates progress via scorecards and regular individual meetings, holds individuals accountable for performance, and recognizes and rewards great performance Works with Supervisors to assign staff responsibilities, and evaluates performance.
Counsels employees on problem areas of registration and performance.
Works with staff to develop personal development plans, identify areas for improvement, and improve performance Provides guidance, expertise, and/or assistance to internal and/or external partners to ensure programs and strategies implemented, optimized, and maintained effectively Develop corrective action plans to address and/or resolve relevant internal and/or external stakeholders' concerns or issues regarding operational issues Develop and maintain dashboards and metrics critical to business information needs and to support decision making and success tracking. Regularly report-out on facility progress, successes, issues/risks, mitigation plans, and next steps for success.
Provide standard performance reports, project logs and issues logs to update relevant internal and/or external stakeholders on the status of work projects and issues Accurately and legibly balances and accounts for all monies used in the daily operations of the department.
Ensures that an accurate cash sheet and cash drawer is maintained on each shift.
Oversees all cash collection processes for admitting areas Participate in administrative staff meetings and attends other meetings as assigned Perform other related duties as required, at the request of the Regional Director, Patient Access and Optum360 corporate leadership Must demonstrate good patient relations, customer service skills, and client skills. Patient Access Director will regularly meet with patients and the Methodist of Sacramento Executive team to discuss issues and opportunities Demonstrates good leadership skills, including team building skills, and problem solving Must be organized and able to prioritize work needs to ensure department is meeting the needs of patients, client, and Optum360 in a timely fashion Required Qualifications: 5 or more years of Supervisory / Management experience in a large acute care setting Intermediate level proficiency in MS Office products Experience with leading a large team of direct and indirect reports Experience with nurturing and maintaining strong client relationships Preferred Qualifications: Bachelor's degree in business, finance, accounting, healthcare or related field 10 or more years of Revenue Cycle experience (E.g., Registration, scheduling, Patient Financial Services, prior authorization, insurance verification, financial clearance) 2 or more years of consulting experience Careers with Optum.
Here's the idea.
We built an entire organization around one giant objective; make health care work better for everyone.
So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.
Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.
For you, that means working on high performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment. Job Keywords: Patient Access Director, Patient Registration, Optum360, Sacramento, CA, California b176c6b1-c0c9-4f1c-ae89-baeaa219e554
*Director Patient Access (Relocation Assistance Available) - Sacramento, CA*
*California-Sacramento*
*753763*

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